Clinical Service Accreditation

Clinical Service Accreditation (CSA) is the national, patient-focused and professionally-led accreditation and quality improvement framework overseen by HQIP.

  • It enables clinical services to be independently measured or surveyed against national standards. This means we can identify what is being done well and where NHS Trust Boards and senior leadership teams can focus their improvement efforts
  • It provides an integrated and sustainable framework, coordinating quality improvement initiatives and embedding improvement into the everyday practices of clinical teams and clinical services
  • It is recognised by the Care Quality Commission, reducing the burden of regulation.
  • It is underpinned by professionally-led standards developed with the British Standards Institute

CSA provides this quality improvement framework in three main ways:

  1. by supporting clinical services to develop new accreditation schemes
  2. by supporting existing clinical services accreditation schemes to attain professionally-led standards
  3. by demonstrating the impact of accreditation in achieving high quality clinical services

 

Resources to support your accreditation programmes

These resources provide professional bodies, CEOs, managers and clinical leaders with a framework for setting up and managing clinical accreditation schemes. Click on the links below to find out more:

1 – Development of standards for clinical service accreditation schemes
2 – Sharing and improving accreditation methodologies
3 – How to map clinical services into groupings for the development of accreditation schemes
4 – PAS 1616  – A generic framework of standards for accrediting clinical services from the British Standards Institute 
5 – Information management, data, and systems
6 – Support for development of accreditation schemes

These resources were produced with British Standards Institute, United Kingdom Accreditation Service and the Royal College of Physicians on behalf of the Clinical Service Accreditation Alliance (CSAA).

 

More information

Watch our video to find out more about using clinical service accreditation to improve clinical care:

 

Who benefits from clinical service accreditation?

Accreditation works for those who receive care because:

  • It works with patients, families and the public to develop standards that matter to them
  • It shows how well a clinical service is doing compared to those standards
  • It highlights what a service is doing well
  • It demonstrates where improvements need to be made
  • It involves patients, families and the public in activity to develop better clinical services
  • It inspires a clinical service to achieve increasingly high standards

Accreditation works for those who deliver care because:

  • It brings together all improvement initiatives in a coordinated way
  • It helps teams to highlight good practice as well as where to focus their improvement efforts
  • It embeds improvement in to everyday practices and helps teams to work collaboratively towards common improvement goals
  • It is recognised by the Care Quality Commission and reduces the burden of regulation

Accreditation works for those who govern care because

  • It helps identify what is being done well and where to focus improvement efforts
  • It helps to ensure longevity and sustainability of improvement in a clinical service
  • It demonstrates to stakeholders that leaders are improving services by committing appropriate resources
  • It demonstrates a ‘value for money’ approach to use of NHS resources to drive improvement
  • It supports the concept of ‘well-led’ as part of Care Quality Commission inspections

Accreditation works for those who commission care because:

  • It ensures value for money by highlighting good practice and areas for improvement
  • It works at the whole clinical service level and facilitates more integrated care
  • It reduces risk and enables higher quality care
  • It demonstrates a clinical services’ commitment to improvement, patient safety and experience

Accreditation works for those who regulate care because:

  • It independently measures clinical services against national standards
  • It is underpinned by professionally led standards
  • It reduces risk and continually enables higher quality of care across a whole clinical service
  • It highlights a clinical service’s dedication to improvement, patient safety and experience evidencing a ‘well-led’ culture

Accreditation works for those who develop health policy because

  • It provides evidence for successful improvement approaches that can be implemented for greater benefit across the system
  • It brings together all improvement initiatives in a coordinated way
  • It can support delivery of the NHS priorities through the development of appropriate standards
  • It helps to ensure longevity and sustainability of improvement in a clinical service
  • It demonstrates a ‘value for money’ approach to use of NHS resources to drive improvement

 

Keeping in touch

If you would like to find out more, speak to a member of HQIP’s accreditation team or subscribe to our quarterly CSA newsletter email [email protected].

To read the May 2018 Accreditation newsletter click here