Involving patients

At HQIP we are proud to say that involving patients and carers is at the heart of everything we do.

Patient engagement is important. It is important to the Healthcare Quality Improvement Partnership (HQIP), to patients and to healthcare providers – but it is also crucial for healthcare services. Through working closely with patients and communities, we can understand their priorities and concerns to develop services that truly meet those needs.

HQIP is proud to work in partnership with patient advocates in guiding and co-creating our work – from programme design through to outputs.

Policy

HQIP has co-produced a policy to support our patient advocates, including members of the HQIP Service User Network and the Obesity Programme User Panel and to guide HQIP staff in this work

Strategy

We have set out our vision, commitment and approach to involving, engaging and informing patients and their representative organisations throughout our work in our strategy.

We will be working with our SUN in 2025 to review and update this strategy in line with the new policy.

Projects

We ensure that patients and carers are reflected in our core business of commissioning to our resource development and within our governance structures.

Central to this commitment is the Service User Network (SUN). This is an advisory group of people, patients, parents and carers, who have an active input into relevant HQIP work.

Within these pages we have set out some guidance and examples for involving patients, carers and representatives for NCAPOP providers.

Case studies

What matters to users of maternity services – focusing on those who are seldom-asked

Co-developing a process to onboard public members onto the HQIP Data Access Request Group

What good infographics look like – A SUN and NCAPOP project

HQIP are also leading on the engagement element of the National Obesity Audit and wider NHS England obesity programme with a User Panel. – https://www.hqip.org.uk/engaging-with-people-and-communities/#.Y9JlJXbP02y

Patient and Public Involvement (PPI) resources

HQIP guidance

Our key PPI guidance, which our Service User Network (SUN) members have helped to produce:

• A guide to Patient and public involvement in quality improvement
• Developing a patient and public involvement panel for quality improvement 
• E-learning – Introduction to quality improvement for patients and public

Reports from our National Clinical Audit Patient Outcomes Programme (NCAPOP)

• Report summaries for patients and carers

Older case studies

• PPI in the NCAPOP
• Local PPI in QI projects

You can also find information about our Richard Driscoll Memorial Award which ran from 2017-2022

Additional resources

Poster – a guide to developing a patient panel in QI

Blogs – read some of our latest blogs written from a patient and public perspective

Please contact the Head of Patient and Public Involvement Kim Rezel if you have any resources that you would like us to share in this section.