A guide to patient and public involvement in quality improvement

Patient Focused Reports, Guidance | Published: 01 Nov 2019

While some of the information in this handbook is still relevant, much of the references and terms are out of date. Please note that HQIP will not be updating this guide in the future. Please see our involving patients webpage which has information and guidance that you may find helpful. 

This is a comprehensive updated guide to the benefits of PPI in quality improvement projects and how to implement effectively. Readers will learn about the following key areas:

  • Benefits of PPI in quality improvement projects
  • Legal requirements for PPI in quality improvement projects
  • Examples of PPI in quality improvement projects

A number of quality improvement projects are included as case studies illustrating PPI through the application of various quality improvement methods.

This guide is aimed at those involved in QI in healthcare organisations, nationally, regionally or locally, whether patients, the public, managers, clinicians, or specialist quality improvement staff. Although written for use in healthcare, much of this guide can be adapted for use in social care settings.

Updated: November 2019

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A guide to patient and public involvement in quality improvement