Design and Communications Manager, National Joint Registry (NJR)

Are you seeking a new challenge to help communicate and drive improvement in patient outcomes? Would you value the opportunity to apply and develop your design and communication skills in a new and exciting role?  If so, we would love to hear from you.

HQIP is a small, dynamic organisation with a broad remit to commission and manage the National Clinical Audit and Patient Outcome Programme on behalf of NHS England, with whom HQIP works closely. In addition, HQIP hosts the National Joint Registry (NJR) which is managed as a separate entity.

The National Joint Registry of England, Wales, Northern Ireland and the Isle of Man (NJR) collects data about joint replacement surgery (hip, knee, elbow, shoulder, ankles) in order to provide an early warning of issues relating to patient safety, improve the quality of outcomes and ensure cost-effectiveness of joint replacement surgery. We are now seeking to recruit to a new post of Design and Communications Manager to join the NJR team, to enable us to creatively promote and communicate the work of the NJR through its annual report, events activity, online channels and publications.

Key requirements of this position are:

• Work on the planning, design and delivery of corporate communications including NJR’s Annual Report and other NJR promotional materials.
• Develop ideas for design solutions and manage these through from concept through design implementation into print deliverables and online graphics, collaborating with relevant team members.
• Manage the development of content for publications, such as in-house magazines and homepage news stories and social media; information and images for websites and promotional videos, in collaboration with relevant internal / external contributors.
• Handle communication: incoming communication/ press queries and requests by both phone and email, redirecting to other members of the team where appropriate.
• Manage the communications function administratively across projects.
• Maintain and update the CRM and its communication outputs.
• Manage engagement with stakeholders and the public through various communications mechanisms.
• Ensure that material published on the NJR website and other communication channels are kept up to date and regularly consider digital development needs.

Key personal specification requirements are:

• Degree or equivalent level experience in a relevant subject.
• At least five year’s experience of working in a design role including corporate communications activity, managing projects.
• Experience and an excellent working knowledge of Microsoft Word, Excel and Outlook, Adobe InDesign and Photoshop.
• Experience of using a CMS, CRM and of managing social media channels is desirable.
• Good communication skills, writing skills and close attention to detail.
• Experience of administrative activity.
• High degree of self motivation with excellent organisational skills and conscientious approach.
• Ability to prioritise, manage multiple tasks and support willingly to achieve shared goals.
• Ability to work individually and as part of a wider team.
• Sensitivity and empathy in working with patients occasionally.
• Happy to travel to occasional meetings in London and to national events.
• Knowledge of the health sector is not a necessity, but it would be an advantage.

How to apply                                           

To apply, please download a copy of the job description and application form and return the completed application form, declaration of interest and equal opportunity monitoring form to [email protected]

Due to the high volume of applications, feedback will only given to shortlisted applicants.

Further information

For further information about the post, please contact Deirdra Taylor on 07967 676063 [email protected]