NEW case study on using audit to improve end of life care
Published: 04 Sep 2025
This case study by the 2025 Clinical Audit Hero Award Influencing Change winner, the Palliative Care Team at University College London Hospitals NHS Foundation Trust (UCLH), showcases how their project used audit data to improve end of life treatment planning, decision making and care, and bereavement support.
It highlights how audit-driven change can influence service delivery, and demonstrates the impact of collaborative working to improve access, experience and outcomes for patients requiring palliative care. Key achievements include:
- Innovative use of VR to ease isolation and distress
- Positive survey results from bereaved carers
- A commendation of excellence from the National Audit of Care at the End of Life (NACEL).
Download the case study: Case Study – Influencing Change Winner Palliative team
This case study was developed as part of Clinical Audit Awareness Week 2025 (which took place 2–6 June 2025, #CAAW25). You can explore other available #CAAW25 resources by heading over to the #CAAW25 main webpage.