Project Support Officer – National Clinical Audit & Patient Outcomes Programme (NCAPOP)

The Healthcare Quality Improvement Partnership (HQIP) is an independent not for profit organisation led by a consortium of the Academy of Medical Royal Colleges, the Royal College of Nursing and the National Voices. HQIP commissions and manages NHS clinical work programmes on behalf of NHS England and the Welsh Government. HQIP works in partnership with patients and healthcare professionals to influence and improve healthcare practice at all levels.

We are a small, busy, friendly team and are seeking a project support officer to join our project team.  If you have had previous experience in a project support role, or are seeking a new challenge and have the relevant experience and skills, we would love to hear from you.

Project Support Officer – National Clinical Audit & Patient Outcomes Programme (NCAPOP)

The Project Support Officer provides assistance to the team including the Director of Operations, Associate Directors and Project Managers in the ongoing commissioning and management of the programme, as well as a number of specific key cross cutting programme-wide tasks and projects. HQIP committed to supporting the development of its support its staff.

Key requirements of this position are:

• Demonstrable experience of administration within a busy office environment
• Experience of arranging meetings and/or formal events
• Comprehensive knowledge and regular use of Microsoft Office Applications including Outlook, Word, PowerPoint and Excel
• Good verbal and written communication skills. Produces effective, clear, straightforward and routine written communications, both internally and externally
• Ability to pick up tasks and build constructive working relationships quickly
• Takes responsibility for a number of specific topics to quality and time, with a proactive, focused and structured approach to work
• Displays good attention to detail within both written and spoken communication
• Use own judgement when balancing complex and conflicting commitments and priorities
• Takes pride in work and is personally motivated to achieve high quality standards
• Maintains high service standards and keeps stakeholders and colleagues informed, as appropriate
• Experience of maintaining activity tracking sheets
• Ability to work calmly under pressure prioritising competing demands effectively
• Strategic thinking – ability to anticipate and resolve problems before they arise

How to apply

Previous applicants need not apply.

Please send your application, equal opportunities form and declaration of interest to [email protected] 

Closing date for applications: Tuesday 30 April 2019, 5pm

Interviews are planned for: Friday 10 May 2019

Due to the high volume of applications, feedback is only given to shortlisted applicants.

Further information

For further information about the post, please contact Sophia Olatunde, NCAPOP Programme Manager, at [email protected]