HQIP / Resources / Case study: improving the quality of end of life experience
Case study: improving the quality of end of life experience
Case Studies, Case studies: local |
Published: 16 Dec 2015
A 2015 case study from the End of Life Partnership, who worked with local hospices and Clinical Commissioning Groups to understand a local population’s experience of end of life care through feedback from bereaved friends and families – to discover what made their end of life experiences better or worse, and what could have made a difference.
This submission demonstrates involving the bereaved in quality improvement, the value of relatives and carers sharing experiences, and quality improvement through difficult to reach groups.