Insights and Guidance from People with Lived Experience
Clinical audit and quality improvement are most effective when they are informed by the experiences of the people who use services. Co-production enables patients, carers and members of the public to work alongside professionals as equal partners throughout a project. Effective co-production can improve the quality, relevance and impact of audit and quality improvement.
If an exercise feels tokenistic, it can be quite damaging” HQIP Service User Network (SUN) member
Co-production means working with patients, carers and members of the public as equal partners throughout planning, design, delivery, review, evaluation and sharing learning. It is about sharing power, influence and responsibility.
This guidance brings together insights from SUN members on what meaningful co-production looks like in practice and what audit providers can do to make it successful.