Case study: Service user co-design of an inpatient physical health plan

A 2015 case study from the Collaboration for Leadership in Applied Health Research and Care – Northwest London, and the Central Northwest London NHS Foundation Trust. The collaboration brought together a team of service users, quality improvement experts and healthcare professionals, to systematically improve the physical healthcare of patients admitted to a mental health ward.

Service users were pivotal in developing a patient physical health plan, which offers patients individualised advice about their physical health. This was developed using process mapping, and tested through plan, do, study, act cycles, before roll out on a wider scale at the Trust.

This submission demonstrates:

• Service user co-design to create a patient centred tool
• The benefits of collaboration, and
• The use of a range of quality improvement methods