This report represents the findings of the second round of the National Audit of Care at the End of Life (NACEL) which took place in 2019. The audit, undertaken during 2019/20, comprised:
- an Organisational Level Audit covering hospital/submission level questions;
- a Case Note Review which reviewed consecutive deaths in the first two weeks of April 2019 and the first two weeks of May 2019 (acute providers) or deaths in April and May 2019 (community providers); and
- a Quality Survey completed online, or by telephone, by the bereaved person.