Deputy Director of Operations– National Joint Registry (NJR)

Published: 09 Jan 2019

Closing date for applications: 03 Feb 2019 00:00

Location: London, Aldgate

Salary: c. £74,000.00

Details: 1.0 FTE

HQIP is a small, dynamic organisation with a broad remit which commissions and manages the National Clinical Audit and Patient Outcome Programme on behalf of NHS England with whom we work closely. In addition HQIP hosts the NJR which is a separately managed entity.

The National Joint Registry of England, Wales, Northern Ireland and the Isle of Man [NJR] collects data about joint replacement surgery [hip, knee, elbow, shoulder, ankles] in order to provide an early warning of issues relating to patient safety, improve the quality of outcomes, and ensure cost effectiveness of joint replacement surgery, through monitoring and reporting outcomes on orthopaedic implants, hospitals and surgeons, and supporting and enabling research. The NJR is the largest arthroplasty register and one of the most influential healthcare registries in the world with a significant international profile. It is managed by the NJR Steering Committee, designated as an NHS England ‘expert committee’ and reports through the NJR Chairman to NHS England.

Further information can be found at

The NJR management team, based at HQIP, manages the registry’s work across its governance structure -comprising the NJR Steering Committee and eight NJR sub committees -and services contracted through two key contracts covering data management and solutions, and statistical analysis and support. We are now seeking to recruit for the new senior post of Deputy Director of Operations to join the NJR team.

This is a key position. You will be at the heart of NJR management, overseeing all aspects of NJR business, contracts and finance, managing significant projects and work streams to ensure the NJR fulfils its strategic objectives, and providing support in a deputising role to the Director of Operations.  If you are seeking a new and exciting challenge to take a lead management role with an internationally recognised clinical register and have the relevant experience and skills we would love to hear from you. We support flexible working and are based in the City of London with excellent transport links.

Deputy Director of Operations – NJR

The work of the NJR focuses on the following key strategic areas:

  • Patient safety and patient outcomes
  • Surgeon and Implant performance monitoring
  • Information availability and data access
  • Research and data management
  • Data Quality
  • International collaboration
  • Service Development
  • Stakeholder Communications

Key requirements of this position are:

  • Leadership of performance and budget management of the two main NJR contracts
  • Contract negotiation, evaluation and monitoring
  • Responsibility for leadership and oversight of the operational management of NJR programme delivery
  • Overseeing the work of NJR sub committees and ensuring delivery of actions
  • Leading the NJR strategic and annual planning processes
  • Supporting the NJR financial planning process and monitoring budget performance
  • Project managing key NJR developments
  • Deputizing for the Director of Operations across NJR business as required and for Associate Directors as may be necessary

Key personal specification requirements are:

  • Graduate or higher level and relevant professional qualification
  • Typically up to 10 years relevant operational experience with an ability to provide senior leadership
  • Proven record of successful operational delivery and ability to demonstrate senior leadership coupled with an ability to engage with senior managers and clinicians
  • Familiarity with healthcare provision and the NHS is preferable, as well as working within a complex programme management environment
  • Ability to employ professional judgement and capacity to deal with a complex work agenda
  • Good problem solving skills
  • Sound skills and experience of staff management, budget management, and contract management
  • Highly developed verbal and written communication skills and interpersonal skills, with the ability to manage senior relationships and collaborate effectively – both internally and externally

How to apply:

Please send your application, equal opportunities form and declaration of interest to [email protected] 

Closing date for applications:  3rd February 2019

Interviews are planned for 11th February 2019

Due to the high volume of applications, feedback is only given to shortlisted applicants.