Case study: patient panel led survey – intra-vitreal injection

Case Studies, Patient Focused Reports | Published: 04 Feb 2016

A 2015 case study from lay auditors at Wrightington, Wigan and Leigh NHS Foundation Trust who have undergone training in clinical audit, along with training and formal preparation as volunteers.

The lay auditors bring an impartial and objective, patient-experience focused resource to the Trust, and often identify issues staff are too busy or too familiar with to notice for themselves. This submission demonstrates the competence, reduced clinical bias, and the effectiveness of lay auditors.

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Case study: patient panel led survey – intra-vitreal injection