Case study: exploring patient involvement in commissioning services
A 2015 case study from the National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care, Wessex, who through the deployment of Service User Researchers (SURs) set up a research project to explore user-involvement in the commissioning of NHS services. SURs were engaged to explore, from a lay public perspective, how and what in the self-management arena is prioritised, and the extent of input and influence patients feel they have on commissioning services.
This submission demonstrates:
- Service user co-design,
- Fieldwork and analysis
- Benefits of collaboration, and
- Use of a range of quality improvement methods.
