Case study: exploring patient involvement in commissioning services

Case Studies, Patient Focused Reports | Published: 04 Feb 2016

A 2015 case study from the National Institute for Health Research Collaboration for Leadership in Applied Health Research and Care, Wessex, who through the deployment of Service User Researchers (SURs) set up a research project to explore user-involvement in the commissioning of NHS services. SURs were engaged to explore, from a lay public perspective, how and what in the self-management arena is prioritised, and the extent of input and influence patients feel they have on commissioning services.

This submission demonstrates:

  • Service user co-design,
  • Fieldwork and analysis
  • Benefits of collaboration, and
  • Use of a range of quality improvement methods.


Don’t miss out. Sign up to be notified when this resource is updated and to receive updates about other related quality improvement resources, events and news from HQIP. Or you can  .

By continuing you agree to receive emails with updates and other information from HQIP and you are confirming you are over the age of 13.

Please read our privacy policy to understand how HQIP uses the information you provide, your use of HQIP’s website and your interaction with the marketing emails to improve the relevance of the communications we send you. You can unsubscribe at any time.

I have read and agree with the contents of the privacy policy.

Case study: exploring patient involvement in commissioning services